Shipping conditions
Delivery options & rates
- Free Standard Delivery on all orders.
- Express Delivery available from £3.90 (final rate shown at checkout).
Processing time
- Orders are processed within 1–2 working days (Mon–Fri, excluding bank holidays).
Estimated delivery times (after dispatch)
- Standard: typically 4–10 working days.
- Express: typically 2–4 working days.
Deliveries to remote areas or during peak seasons may take longer.
Tracking
- You’ll receive a dispatch confirmation email with a tracking link as soon as your order leaves our warehouse.
Address changes & delivery issues
- Please double-check your delivery address/postcode at checkout.
- If you need to amend the address, contact us before dispatch.
- For lost or damaged parcels, please reach out via our contact form and we’ll open an investigation with the courier.
Part shipments
- Items in the same order may be dispatched separately at no extra cost.
Notes
- Express services may not deliver to PO Boxes or certain restricted addresses.
- Any delivery fees paid are non-refundable once an order has been dispatched, except where required by law.